PLEASE READ CAREFULLY
1) Please review the restrictions and penalties before you finalize your purchases on this site. The applicable ;Penalties, Automation and Processing fees cannot be changed nor waived after your booking is completed.
2) Your credit card information will be checked and verified by our system. In case your credit card information cannot be verified by the system, you may be requested to fill out a credit card authorization form & send it to us along with requested information.
3) Note that our ticket printers automatically issue your tickets right after you complete your purchase. Whenever possible, all tickets are issued as electronic tickets & you will receive a confirmation email. There is a $10.95 Automation Fee per ticket for all published airfares. There is an additional processing fee for electronic ($7.00) and paper ticket ($15.00) deliveries. All these fees are non-refundable. All paper tickets are shipped by a 2-3 days Express Mail. You must make a request for overnight deliveries where there will be additional shipment charges according to delivery address.
4) Although we are in the process of providing our services to the customers in several other countries, at this point, we only deliver tickets to billing addresses in the United States. Shipping paper tickets to any international destination will result in at least $25.00 shipping fee added up to your total.
5) We often do not ticket the reservations from outside United States. If you would like to purchase a ticket using an international credit card, you should fill out and sign our credit card authorization form, and provide a copy of the credit card holder’s picture ID and front/back copies of the credit card. If you do not provide these documents and receive a flight confirmation, the reservation will be canceled in the next 24 hours. Our ticketing department reserves the right not to ticket this type of reservation. Often we will try to help you out. Otherwise, we will email you a rejection email. Make sure your email address works. We do not call overseas phone numbers in these situations. Our auto-ticketing system may charge your credit card, but the charges will be refunded if you do not provide the requested documents. Your bank will then be responsible to release your funds back to you for re-use using their own timing.
6) Charges to your credit card may appear In the name of the airline involved, one of their services, EtravelPortals Inc, or one of our participating consolidators. Processing/automation fees may be charged separately and are nonrefundable. Also, charges by an airline may be itemized for each passenger.
7) You need to review the itinerary CAREFULLY that is showing on the credit card page. Here are some key points:
(A) Make sure the dates are what you wanted. After hitting home buttons and back buttons, sometimes dates may reset if your web browser is not functioning correctly and you do not notice what you are doing.
(B) Some itineraries have an Overnight Stay, so be careful of the times and dates of travel through the whole itinerary.
(C) Make sure you have the Airports that you wanted. For "bargain fares," if you search one London airport, you get flights for all of them shown, since those may be of interest to a truly thrifty traveler who is trying searches. The same situation can arise for New York, which has JFK, LaGuardia, and Newark airports included. Washington, DC, has Dulles (IAD), BWI, and Reagan National (DCA). Be careful of the difference between Manchester, NH (MHT) and Manchester, England (MAN). When clicking Check Availability, you would have seen the specific airports so you would know if it is different from the one you desired.
(D) Also, sometimes you don't realize you are flying into one airport (like London-Heathrow) and out of a different airport (like London-Gatwick). This happens in New York, London, Paris, Sao Paulo, and several other major world airports. These are valid routes, and you can request us to send information on shuttle services between airports.
(E) Be careful of "Equipment." Some airlines use Trains or Buses for part of their flights. This is one scenario that is hard to spot. If the flight does not show a plane type, there is a chance it is not a plane. Flight time will seem unreasonably long in this case. This is sometimes happening in Europe and Canada trips. We do not condone airlines assigning actual "flight numbers" to buses and trains. We feel it is misleading. We have no technological means of filtering out these segments, so it is up to the buyer to beware.
(F) Double-Check Pricing. Fees and taxes are Clearly stated on the credit card page. We do not have any hidden charges or after booking charges. Final charges are not itemized until the credit card page. Do not claim you do not know this. We will not refund charges that you did not read about because you failed to double-check your pricing on the credit card page.
(G) PLEASE makes sure names are correct in spelling and that you have not switched the first and last names around. Names have to be as it would appear on your passport for international flights. If you are traveling domestically, then you still need a driver's license or other government ID for check-in, and the name on the ID must match the ticket. If you're getting married or traveling overseas to get your passport redone with a new name, please let us know.
8) We are not responsible for any airline flight schedule changes after your booking is completed. We advise you to re-confirm all flights with the airlines 72 hours before the departure in case of a last minute flight schedule changes. After you book your reservation you can check your reservation from www.checkmytrip.com . You need to input your Reservation Code and Last Name to track your reservation.
9) Some airlines (such as Turkish Airlines) have their special fares that are only for Students. You will be requested to prove your student status for those fares before your purchase. Otherwise, you will not be qualified for them.
10) Note that our ticketing department is open Monday through Friday between 9AM-6PM. Therefore, you cannot cancel any tickets on Saturday & Sunday though our customer services. You might cancel your tickets (depending on terms & conditions imposed by the airlines) at least 24 hours in advance of your flight time during the weekdays only and at the weekends you need to contact directly to the airlines. We are not responsible for any damage caused and inconvenience due to our working hours.
11) Please send us an email anytime or you can call us at (800) 688 1649 Monday through Friday between 9:00 AM-6:00 PM EST Saturdays 9:00 – 3;00 pm in case you need help to find the cheapest airfare, hotels, tours and car rentals on the Internet.
THANKS FOR YOUR BUSINESS & ENJOY YOUR TRIP!
ALP Travel Inc.
1029 Main Street, 2nd Floor Unit D.
Paterson, NJ 07503 U.S.A.
Tel: (973) 247-1622
Fax: (973) 247-0777
email: info@alptravel.com
ARC Registered
IATA Member
ASTA Member
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